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Be Ready And Prepared For The Job Employment Telephone Screening Interview
In a quest to save money, time and travel costs some firms and employment service agencies are now adopting “Telephone Job Screening Interviews” as a more and more standard and accepted job employment screening technique. If you expect to be interviewed by phone, prepare by getting a member of your “network” to “role-play” the interviewer. Practice delivering your answers and answering typical run of the mill standard interviewing questions. After all there are very little variations in interview questions and interviewing style in these workups. It is if all these interview “technicians” all read the same book and attended the same school.
If you have submitted resumes or applications, then you should be prepared to expect and handle a call from an interviewer at almost any time. Ensure that you have a businesslike outgoing voice mail message with your name and/ or phone number. Make sure that all of your housemates know to answer the phone professionally and take messages if necessary. Return calls promptly and be prepared to interview immediately or to leave a message with your full contact information and availability.
In order to succeed in a telephone interview there are a number of preambles.
First you must be prepared to take an interview at almost any time, and on the spot. Post your resume and short written spiel or script somewhere in your home so that it can be found accessed and read and referred to in a flash of time. Have paper and pen (pens) handy so that you can write down names and information on the spot. Otherwise you will forget important information – such as names and phone number of contacts. Keep a log of your calls. Transfer this and the contact information, as well as phone notes promptly to your notes which you can store on your computer, in an easily remembered as well as accessible record.
If you do need a moment to collect yourself, politely ask the interviewer to hold for a brief moment while you move to a quiet location. Eliminate all distractions and background noises.
During the phone interview process it best to focus the call on why you are interested in working that or that prospective employer. Obviously this can and should be done on pre interview research. Make it a point to understand and comprehend the employer’s product, services, current developments in the marketplace and business practices and philosophies.
Always, always be professional, courteous and friendly. It is best not to try to lead or “control” the conversation. Let the caller lead the conversation, but ask questions of your own.
Maintain pose and posture as if that very person was standing alongside you, personally interviewing you in that very room, at that very moment. Stand up, smile and speak directly into the mouthpiece of the telephone while you are talking. This will give your voice more energy and a most pleasant tone. Never smoke, eat or chew gum while on the phone.
Beware of yes / no answers. They give no real information or elaborate about your abilities. Similarly be factual in your questions. The rule is to be brief but thorough.
In the same way if you find that you need time to think about a question or series of questions, it is best to avoid using repetitive phrases to “buy “time. There is nothing wrong in noting “I need some to think about that”.
Lastly when the interview wraps up, ask what the next step or steps are. Directly tell the interviewer that you are available for a face-to-face interview at his or her earliest convenience. Follow up on the phone interview. Call back on or two days later. At that point thank the interviewer for his or her time. Restate your interest in the employment position. When you do the follow-up always try to leave the information directly with that very person or job contact. Only as a last resort leave this message by voice mail, fax or email. These are easily forgotten in the whole job employment filling process.
Always be prepared and on the ball for a telephone screening job employment interview.
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