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Characteristics Of A Successful Secret Shopper
Although fun, Secret Shopping is a business which is taken very seriously by both the companies that contract them, and the shoppers who are looking to get paid to shop.
To be a successful secret shopper you do need to posses a few characteristics like being dependable, professional and observant, and you need to be able to act as a real shopper. Of course, you need to have reliable transportation to conduct your shops. Here are just a few of the characteristics required for successful secret shoppers.
Secret Shoppers must remain anonymous at all times. When on your mystery shopping assignment, always blend in to look like a typical customer.
You must be absolutely accurate and willing to back up any thing that you submit in your report. If you are unsure of something, do not include it.
All information received in the course of your secret shopping assignment is confidential – do not any details share with anyone else.
Be Comfortable Using the Internet
The majority of secret shopping assignments are found, assigned and submitted online. In order to be a successful secret shopper, you need to be familiar and comfortable using the internet, and be able to download the assignment details and attach files for submitting your reports.
Have Excellent Time Management Skills
Yes, secret shopping can be fun and rewarding, however, you need to manage your time wisely so you are not running all over town on many days of the week or month.
Be Detailed Oriented
You must be observant and detail oriented, noticing and reporting on things the average customer may not notice. You must review your paperwork before doing your shop, so you know exactly what is required on the assignment and what you need to report on.
You must be organized in your time, your assignments and your reporting schedules. Many assignments require that you submit your reports within 12-24 hours after completing the assignment and a sure way to forfeit your pay is to miss the required deadline.
Be committed to complete the assignment on time. When you apply for and accept an assignment, the mystery shopping company and the client they are representing are expecting you to complete that assignment on time and in the manner requested.
When you, as a secret shopper accept and conduct an assignment, the company you represent expects professional behavior.
Taking the time to get yourself organized when you first start your secret shopping assignments will pay off in a big ways as you can then focus your attention on the assignment, knowing that you are well prepared by knowing what is required to be observed on the assignment. With just a little bit of effort, you too can enjoy the wonderful world of secret shopping as you get paid to shop. Have fun!
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